21.4 We retain the right to change rental prices and rental conditions at any time. While we strive to offer a campervan rental service, problems can and can sometimes arise while they are rented aerther. We are available throughout your rental period to solve problems. Every problem should be reported to our team as soon as it has been detected. To report a problem, please call us on 01592 774265 and email us to katherine@wallacecaravans.co.uk. If a problem cannot be resolved during the lease, you can ask for a fixed compensation if an error has been found. (If a fixed tax compensation entitle is claimed and approved, the approved fixed fee allowance will apply to your guarantee payment) A fixed allowance is calculated on the number of days from the date the problem was reported until the day the vehicle was returned. Fixed compensation rates for reported unresolved rental problems are: 1. Scope, Contract Content, Skill 1.1 The following terms and conditions apply exclusively. The terms and conditions of the lessor that are opposed or deviated from the general terms of the lessor are not recognized. The landlord`s terms and conditions also apply when the owner rents the campervan without reservation to the tenant, as he knows that the owner`s terms and conditions are contrary to these terms and conditions of sale or deviate from these general terms of sale. 1.2 The only contractual purpose with the owner is the rental of the motorhome. The rental company is not required to provide travel services and, in particular, no set of travel services.

1.3 In the case of a reservation, there is a rental agreement between the landlord and the tenants subject exclusively to English law. The legal provisions relating to travel contracts do not apply directly or accordingly to the contract. The Hirer will organize its own journey and use the vehicle under its own responsibility. The lease agreement is limited to a certain period of time, as agreed. 1.4 All agreements between the owner and the owner must be concluded in writing. This varies from 5 to 7 days depending on the season. Camper Rent UK Ltd reserves the right to increase the minimum rental period for certain events. 4.6 They return cleanly and in the same condition as at the beginning of the rental with the toilet box and the interior, otherwise a tax will be levied for the additional cleaning of serpros or padding.

In addition, a separate toilet cleaning fee is charged if the toilet waste tank is not empty during reintroducing. For more information, see section 18. Please note that there are no toilet drain facilities in our return areas, so they must be emptied before returning. p) In the event of gross negligence, Go Luxury reserves the right to recover the full cost of returning the motorhome to the state where it was handed over. NB: Lomond Motorhome Hire cannot transfer or transfer money from one tenant to another.