9.3. Notwithstanding the contrary nature, the Client, notwithstanding the contrary, may not, however, engage the Client, in any form, any action, whatever its form, resulting from this Agreement, more than one (1) year after the first entry into the termination or expiry of this Agreement, or (ii) the event at the origin of such a means. g. No third-party beneficiaries. There are no third parties to this agreement. Celigo, Inc. (“licensee”) undertakes to make available to the corporation the services identified on an offer or offer (the “service”) and indicated on the proposal or offer (“taker”) under the terms of that service agreement (the “licensing agreement”). This agreement is a binding contractual agreement and constitutes, with the proposal or offer, the agreement between the licensee and the licensee. By receiving and/or using a professional service or service (as defined here), you declare and guarantee that you have read these conditions and that you agree to be bound by these Terms and (ii) on his behalf and to the licensee, you have the right to accept these conditions. 2.5. Kontakt.io reserves the right to update, modify, replace or reconfigure the Software at any time, provided that notice is made available to the Customer at least seven (7) days in advance for any changes that seriously affect the use of the Software. Kontakt.io may also change the rate plan, terms of assistance and service level agreements for services, subject to a delay of at least seven (7) days. Such a notification can be given and takes effect if it is contained in an email addressed to the customer`s representative, a notification in the web panel or a change, extension or new version of this Agreement.
1.10 “Service Level Agreement” or “SLA” refers to the standard performance levels set out in Section 8 for subscription services. 1.16 “Support Services” refers to maintenance and support services included in a subscription service order, as indicated in the www.nicelabel.com/support and www.nicelabel.com/support/software-maintenance-agreement. The scope of support services is described in the documentation for subscription services. 1.3 “end-user licensing agreement” or “LAE” refers to a separate software license agreement for certain software made available to the customer as part of subscription services. 10.2 NiceLabel Representations and guarantees. NiceLabel guarantees (a) that the software is executed materially in accordance with the documentation and agreement; b) to make the best possible effort to correct hardware errors specified by the customer or its users, such as in service levels (if a malfunction is due to a customer hardware or software problem, NiceLabel will inform the customer and it is the customer`s responsibility to obtain and pay for any necessary repairs or modifications to this customer`s hardware or software, (c) the services are performed in a timely manner, professionally and artisanally with a degree of diligence, competence, practice and judgment consistent with economically reasonable industrial standards and practices for similar services, using the required skills staff. , and will devote sufficient resources to meet NiceLabel`s obligations in the context of the agreement, (d) the documentation is properly updated, so that it continues to describe the software and services on all key points; (e) in good conscience, the software does not contain code intended to disrupt, damage or disrupt the customer`s systems, software or data, including, but not limited to viruses, Trojans, time bombs, malware or other malicious codes that collect data or attack the customer`s network without the customer`s knowledge.
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